1. Which forms of payment do you accept?
We usually accept the payment from a valid PayPal account. And the process is usually instant. The PayPal is a useful and safe payment method on the Internet.
2. Why do you ask me for my home phone?
In order to make the trade safe and maintain the safe community, we ask for your valid home telephone number to confirm the order in case of some fraud. By doing so, we can maintain, not only ours, but also your transaction safety.
3. Can you ensure that the customers, privacy cannot be violated?
We can promise that we can keep your private details from leaking. We always regard the personal information serious. We have many options and methods to prevent that happening. The security measures we have taken will stop the information leaking.
4. How long does the delivery take for the Voyage Century Coin?
We are committed to deliver the goods as soon as possible after we verify your payment information, which usually takes within 30 mins if in stock, otherwise it may take 1~24 hours from the time your payment is received. For some new and hot server, delivery may take more time, about 24-48 hours. We can full refund the payment as you desire after 24 hours if you haven't got the Voyage Century Silver.
5. How is a delivery accomplished?
After you complete the order process and have sent payment, the order appears in our delivery queue .then our deliveryman will log in game and contact the character you left on the order. If our deliveryman is unable to make a contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.
6. If I want to check the status of my order, what can I do?
Under such situation, you have many options to select. Simply, you can visit our website and directly talk to our customer representative by clicking the live chat button. They will check and give you the answer. Also, you can email us or call us. We will respond with patience and at our fastest speed.